Reframing – “Fix Your Face”
Two women leaders recently shared a wonderful story to me that struck at a basic truth. Here is how the story unfolded.
Michelle was commanded (not asked, but told) to participate in a developmental program that required her to be out of her regular work for a day and a half. Her coworker, Kenya, also was asked to participate in the same program; albeit in a more inviting way.
Michelle’s first response was negative. She was angry. She was frustrated. She vented to Kenya about how annoying, unjust and terrible this whole thing was. Kenya’s first response was different. She was curious. What was this program about? How might it help her?
So when Michelle’s email came to Kenya, with all the disbelief and complaining and frustration, Kenya presented Michelle with very sage advice in three short words: Fix Your Face.
Keep reading to learn more about the story of Michelle and Kenya, reframing a situation, and how to “fix your face”.