Communicating Change to Employees
At no time is communication more important than when a change is occurring. Today’s post, by Myra Cocca, will help you tailor it to the needs of your audience.
At no time is communication more important than when a change is occurring. Today’s post, by Myra Cocca, will help you tailor it to the needs of your audience.
Leaders are advised these days to be transparent – but with little guidance on why and when and how. Today’s post looks at why leaders might choose to be transparent, and how to do so in ways that really do help achieve a higher purpose. And we’ll also look at when NOT to be transparent!
A dear friend, Marcia Nellans, sent me a little two minute clip filmed in Glasgow, called The Power of Words. I’ve been thinking about it ever since. Spend a moment and tell me the thoughts it provokes for you.
In Leadership is an Art, Max DePree tells us that “buying books is easy; owning them is not.” He goes on to explain that, “Good readers take possession of what they are learning by underlining and commenting and questioning. In this manner they ‘finish’ what they read.” He ends his introduction by saying: “You can read this book quickly; but I hope you cannot finish it quickly. It will be worth a lot more to you if you finish it, if you have truly made it your own book.”
DePree also shares that leadership is NOT learned by reading, alone – and I fully concur. But I also know that leaders who are thoughtful and open themselves to new ideas WHILE they get their hands dirty leading, grow into better and better leaders. My mantra is that LEADERS READ.
My list of top ten comes with a disclaimer – these are NOT for learning to manage or supervise. They are in my area of specialty: transformational leadership.
I’ll admit it – I am an expert at knowing all the ways one can AVOID conflict. I grew up in a house where Mom and Dad never disagreed publicly, where parents spoke and children listened, where adults were always respected and one never talked back. That translated into discomfort around disagreement; space I inhabited for many years.
I have a very different view now…
Common vernacular sometimes leads us astray. Testing our assumptions may yield some surprising insights.
When performance is less than what is needed, leaders must find ways to remedy the situation. Here is a quick diagnostic that will help you determine the right approach.
There is an unspoken agreement by women in business – never let them see you cry. As women share battle stories, and difficulties faced, the story almost always ends with a badge of honor: “But I didn’t cry.” And then there is a pause, and you hear… “Until I got to the car/home/restroom.”
There are times as leaders we need to be clear and direct. There are other times when a simple story gets amazing results. Learn how my simple nudge raised team performance by 600%.
… about the difference between coalition and community – and debate and dialogue. And the ramifications are divisiveness and less than robust solutions.
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